• Provided day-to-day administrative support including document preparation, data entry, and record management for a team of 25 staff.
• Maintained filing systems (physical and digital) and ensured timely archiving of confidential documents in compliance with company policies.
• Assisted in coordinating internal meetings, preparing agendas, and distributing minutes to relevant departments.
• Managed office supplies inventory and liaised with vendors for procurement and delivery scheduling.
• Handled incoming calls and correspondence, routing inquiries to appropriate personnel and maintaining professional communication standards.
• Supported HR and finance teams with clerical tasks such as timesheet collection, leave record updates, and invoice processing.
• Helped implement a new document tracking system that improved retrieval efficiency by 30%